| :: Retail Training & Development Manager :: | |
| Company Introduction | 글로벌 모던 럭셔리 브랜드 |
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| Job Description | • Design, develop, and deliver the training programs or projects according to the training schedule for retail staff • Define the training objective with deep analysis for the target audience and its training needs and develop the training contents for virtual and classroom. • Work closely with retail and cross functional teams for training needs analysis and to participate in implementing the retail high potential program by coordinating training and acting as a resource to participants. • Own and ensure adoption of the company’s training strategy, from work closely with global training partners. • Secure excellent and consistent service across the markets according to Coach Experience service • Develop, organize and maintain an updated database on training programs, manuals and related records/materials • Prepare regular training reports in order to evaluate the training results and effectiveness and recommend program changes to enhance staff performance in achieving the goals of the organization • Conduct store visits and coaching to frontline staff. • Monitor and maintain training budget • Liaise and coordinate with internal and external parties in executing training initiatives. • Stay informed on competitive landscape, service, clienteling, and training innovations. |
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| Job Requirement | ⚫ Bachelor’s degree in Training, Human Resources Management or equivalent ⚫ Minimum 8 years training experience in a customer contact (multi-location) environment. Retail experience is preferred ⚫ Holder of other professional training qualifications is definitely advantageous ⚫ Strong track record in delivering business-focused solutions in a wide variety of training and development practices. ⚫ Ability to identify, quantify, prioritize, raise and solve problems by synthesizing all information into possible solutions ⚫ Ability to perform routine tasks while challenging existing practices for improvement opportunities. ⚫ Strong in both verbal and written communication in Korean and English |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 워드파일의 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 박지수 / 컨설턴트 02-6281- 5059 suepark@nterway.com |
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