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:: 해외 유명 명품패션 Retail Operation Assistant ::
Company Introduction 영국계 유명 명품패션 기업
Job Description 1. Sales & Operations Data Management
- Assist in collecting and compiling daily, weekly, and monthly sales reports by store
- Monitor key performance indicators (KPIs) such as sales, traffic, and conversion rates
- Support in analyzing promotion results and seasonal performance trends
2. Retail Store Operations Support
- Coordinate and follow up on store operation issues (logistics, MD, VM, etc.)
- Support store order processing, replenishment, and product transfers
- Assist in store opening/renovation checklists and documentation preparation
3. Customer Service & VOC Management
- Organize and track customer feedback (VOC) and claim reports
- Support improvements in customer service processes and materials
- Assist in preparing and updating store service manuals and training documents
4. Documentation & Communication
- Prepare and distribute operational documents, guidelines, and internal notices
- Support in compiling presentations and reports for sales meetings
- Communicate with stores and internal departments on operational updates
Job Requirement [Qualifications]
- 1–4 years of experience in retail, sales administration, or operations support (fashion industry preferred)
- Strong data management and document preparation skills (Excel, PowerPoint)
- Good communication and coordination skills
- Detail-oriented with strong organizational ability
[Preferred Skills]
- Experience with ERP/POS/SAP systems
- Basic understanding of retail KPIs and sales analysis
- English proficiency (for global brand support preferred)
- 근무지: 서울 강남구 논현동 (7호선 학동역)
Location 서울 Degree Level 대졸이상
Career Level [사원급]
No. of Recruitment 1
Salary 협의
Required Document 국문/영문 이력서 (MS-Word)
Others - 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 해외여행에 결격 사유가 없는 자
- 이력서에 연락처, 희망연봉 게재
Contact/Inquiry 김병천 / 컨설턴트 02-6281- 5082 erickim@nterway.com
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