| :: [글로벌 명품 리테일 기업] Retail Operations Ass. Manager :: | |
| Company Introduction | 글로벌 명품 브랜드 |
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| Job Description | Sales Development •Analysis of Boutique sales performance to propose action plan & objectives •Ensure that the Boutiques are fully merchandised according to the set Assortment •Analysis of stock situation in each Boutique throughout the month to ensure proper supply to the Boutiques. •To identify fast & slow sellers then recommend appropriate action. •Provide statistical analysis of Sales & replenishment needs •Communicate and work closely with the Boutique Managers regarding sales activities, training, marketing and promotional activities Operations and Reporting •Direct supervision to ensure smooth boutiques operations and effective manpower planning of internal boutiques •Consolidate all the monthly reporting pertaining to each Boutique’s performance •Perform comparative studies on the monthly reports •Setup reporting vehicles for distribution to Management & Boutiques •Manage CS cases •Regular visit to boutiques in order to provide feedback and coach the boutiques •Control and minimize operational risk CRM •Responsible for Reporting on Client and Prospect data quality •Lead the Market to achieve CRM KPI such as quality client data capture rate, conversion rate and retention rate, etc. •Ensuring data collection and storage’s compliance •Provide qualitative analysis on clients’ profile, store pattern in terms of client base and purchasing habits •Work closely with Boutiques to communicate and execute CRM strategies, analyse CRM performance and propose action plan & objectives •To support other departments to target the Audience for Retention Events and coordinate with related internal and external parties for event implementation and all collaterals (Target selection, invitations, gifts, etc) •To provide relevant support upon completion of event / campaign (quantitative and qualitative feed-back, budget analysis, etc) to increase the ROI Team management •To work within Retail team to set Boutique Manager objectives •Manage & coach |
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| Job Requirement | •Minimum 5-8 years of retail operations experience in a manager level role •Retail store experience, preferably with a luxury brand. •Multi store or retail expedience leading stores in an operational role is a plus. •Experience of delivering within a Retail or Customer-driven environment. •English proficiency. •Highly proficient in MS Office applications. •Familiar with & proficient in retail math. |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급][대리급] | ||
| No. of Recruitment | 1 | ||
| Salary | 업계최고대우 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 김학경 / 컨설턴트 02-6281- 5074 hkkim@nterway.com |
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