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:: [Luxury Jewelry]Care Service Repair Planner ::
Company Introduction 외국계 럭셔리 브랜드
Job Description *Customer Service
1. Registration status (10%)
- Managing upon registration status of all repairs including watches, jewelry and accessories from all stores and Staff Repair in CS (SAP Customer Service Module) in line with regulations
- Liaise with technicians on customers' requests and feedback to stores
- Issue technical evaluation form

2.Quotation (30%)
3.Completion (20%)
4.Communication with Stores (30%)

*FOC Application
1.FOC requests (10%)
Job Requirement • Bachelor’s degree or higher from a four-year accredited university.
• At least 5 years’ experience in relevant department or business industry
• Knowledge of repair processes for the assigned product category
• Customer Orientation & Operational Effectiveness
• Strong verbal and written communication skills in both Korean and English
Location 서울|서울 Degree Level 제한없음
Career Level [대리급]
No. of Recruitment 1
Salary 협의
Required Document 영문 상세이력서(MS-Word)
Others
Contact/Inquiry 안보경 / 컨설턴트 02-6281- 5075 bkahn@nterway.com
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