| :: Sales Operations Manager :: | |
| Company Introduction | 글로벌 스포츠 브랜드 기업 |
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| Job Description | 1. Sales Operations Leadership • Build and lead the full Sales Operations ecosystem for the Korea Commercial organization. • Define workflows, tools, and SOP (Sales Operation Process) that support wholesale, marketplace, franchise, and future DTC channels. • Serve as the operational backbone for the Commercial team, ensuring consistency, discipline, and execution excellence. • Manage and develop a Sales Operations team, fostering a culture of accuracy, speed, and accountability. 2. Commercial Operations & Direct Operated Store Support • Act as the central operations coordinator during direct-operated store launches and ongoing store operations. • Support Commercial teams with operational checklists, internal communication, issue tracking, and documentation. • Coordinate day to day operational flows across Partner Management, DTC, and multi channel commercial teams. • Provide store level KPI training, support, and performance guidance based on commercial data. • Support store teams with operational readiness, compliance routines, and daily process execution. 3. KPI, Reporting & Performance Enablement • Build and manage dashboards and reporting tools to track sell-in, sell-out, stock, and partner performance. • Ensure data accuracy across ERP, CRM, OMS and maintain governance standards. • Translate commercial data into actionable insights for the Commercial Director and cross functional partners. • Support KPI understanding, adoption, and execution capability at store level as DTC and key doors scale. 4. Store Training & Global Alignment • Complete required English based Store Operations Training provided by Global/Regional teams. • Cascade training content to store teams and internal stakeholders. • Own the team’s Operations & Training, ensuring operational execution and training delivery coexist smoothly. • Support internal capability building across sales operations and store operations. 5. Cross Functional Collaboration |
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| Job Requirement | • 10 to 15 years in Sales/Commercial/Business Operations within consumer-focused industries. • Experience supporting or operating retail environments (wholesale, marketplace, franchise, or DTC). • Strong organizational skills and proven experience managing operational workflows. • Ability to manage KPIs, dashboards, and commercial reporting tools. • Strong collaboration skills and ability to work with multiple internal stakeholders. • Fluent in Korean and English (required for global operations training). • Experience managing small teams preferred. |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [차장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영어 이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 남정아 / 상무 02-6281- 5009 janam@nterway.com |
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