
| :: [Luxury Jewelry]CRM Specialist :: | |
| Company Introduction | 외국계 럭셔리 브랜드 |
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| Job Description | • Take ownership of CRM campaign execution across channels, ensuring excellence in delivery, consistency with brand standards, and measurable business impact. • Drive the end-to-end execution and enhancement of VIP loyalty programs • Own CRM analytics and insight generation, synthesizing complex customer data • Act as a key advisor on CRM KPIs, defining success metrics, monitoring performance • Build, enhance, and maintain CRM dashboards and reporting frameworks • Lead CRM-related projects independently, managing timelines, stakeholders, and risks • Foster and elevate a strong clienteling culture across stores • Continuously evaluate CRM performance and client engagement strategies • Translate global CRM strategy into actionable local plans |
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| Job Requirement | • At least 5-8+ years’ experience in CRM, clienteling, or data-driven marketing experience (luxury/retail preferred) • Experience with Salesforce and SAP preferred • Strong analytical skills with experience in CRM tools, dashboards, and data interpretation • Proven experience in KPI management and performance optimization • Strong verbal and written communication skills in both Korean and English |
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| Location | 서울|서울 | Degree Level | 제한없음 |
| Career Level | [과장급][대리급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문 상세이력서(MS-Word) | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 안보경 / 컨설턴트 02-6281- 5075 bkahn@nterway.com |
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