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:: Field Application Engineer ::
Company Introduction A Global Electronics Company
Job Description • Communicate with customer and HQ for engineering & mass production quality issues in development
• Understand the needs of the customer from a technical aspect
• Receive qualification approval from customer for mass produce on time
• Follow up with customer/HQ if the requests are feasible and meets the schedule
• Monitor to make sure all customer requested samples are delivered at the promised time
• Conduct regular technical meeting
• Coordinate RMA request for all defective parts within warranty period
• Control and manage customer line defect return rate
• Verify field failure and collect Failure Analysis Report from HQ to provide for the customer
• Identify quality issues and solve problems
• Conduct regular quality meeting with customers
• Comply with company’s policy and procedures
• Other duties as assigned
Job Requirement - 5+ years of field application engineer and customer service engineer experiences
- Bilingual (English and Korean) a plus
- Bachelor's degree in Engineering preferred
- Excellent verbal and written communication skills
- Professional demeanor on phone and in-person, strong communication skills
- Problem solving ability, LCD technologies and statistical knowledge needed
- Organized, detail oriented, and ability to multi-task
- Team player, good attitude, energetic
Location California(CA) Degree Level Bachelor’s Degree
Career Level [Manager][Assistant Manager]
No. of Recruitment 1
Salary negotiable
Required Document Resume
Others
Contact/Inquiry Executive Director  Peter Yoo / 213-383-2334~5 peter@nterway.com
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